Careers
Current Openings.
Roles at our Mumbra BPO operations. We hire on a rolling basis — freshers and experienced candidates both welcome.
Open Roles
What we’re hiring for.
What We Listen For
Being understood matters more than sounding perfect.
You do not need a polished accent to work here. You need to be understood — and, just as importantly, to understand.
A conversation only works when both people know what the other means. Speaking is the easy part. Following what a customer is actually telling you, and making sure they have followed you, is the real skill — and it is the one we hire for.
If you can do that, we can teach you the rest.
The honest bar
What you actually need
- Able to hold a conversation in English
- Able to understand what is being said to you — and check that you have been understood
- Willing to learn. No experience needed
- Able to work 2:30 PM – 11:30 PM and travel to our Kausa, Mumbra office
Where This Leads
You are joining a ladder, not a seat.
Agent is where you start. These are the roles you can move into.
- 1Agent
- 2Senior Agent
- 3Team Leader
- 4Assistant Manager
Progression depends on your performance and on roles being available. We will not pretend otherwise.
The Essentials
Confirmed details.
- Shift: 2:30 PM – 11:30 PM, Monday to Friday
- Break: 1 hour, 7:00 PM – 8:00 PM
- Weekly off: Saturday & Sunday
- Salary: ₹15,000 – ₹25,000 per month
- Incentive: From ₹2,000 per month — uncapped
- Training: 1 to 3 days
- Probation: 3 months
- Minimum age: 18
- Qualification: No minimum qualification required
- Location: Kausa, Mumbra, Thane
- Who can apply: Freshers & experienced candidates